1. Introduction
Sleeping Aid UK (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
By using our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect and process the following types of data:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
b. Transaction Data
- Order details
- Payment information (processed securely via third-party providers)
c. Technical Data
- IP address
- Browser type and version
- Device information
- Website usage data (via cookies)
3. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate with you regarding purchases or inquiries
- Improve our website and services
- Prevent fraud and ensure website security
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Consent – when you provide information voluntarily
- Contract – to fulfill orders and services
- Legal obligation – to comply with UK laws
- Legitimate interests – to improve our business and services
5. Sharing Your Information
We do not sell your personal data. However, we may share it with:
- Payment processors
- Delivery and logistics providers
- IT and website service providers
- Legal or regulatory authorities when required
All third parties are required to respect the security of your data.
6. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorized access, loss, or misuse.
7. Data Retention
We retain your personal data only as long as necessary for:
- Order processing
- Legal and accounting requirements
- Business operations
8. Your Rights
Under UK data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, contact us at: admin@sleepingaiduk.com
9. Cookies
Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
Sleeping Aid UK
Email: admin@sleepingaiduk.com